Refund Policy

We want you to buy our software because it works for you, not because a refund was hard to get. If a product is not right, here is exactly how refunds work.

One-time (lifetime) purchases

A one-time purchase is fully refundable for 30 days from the date of purchase. After 30 days the sale is final, because a perpetual license cannot be handed back the way a physical product can. You keep the app and the updates your purchase already included.

Monthly and annual subscriptions

Your first payment on a new subscription, monthly or annual, is refundable for 30 days. You can cancel at any time, and cancelling stops the next renewal while leaving the app active through the end of the period you have already paid for.

Renewal payments are not automatically refunded, so if you do not intend to continue, cancel before the renewal date. If a renewal genuinely caught you by surprise, tell us within 30 days of that charge and we will make it right. We do not prorate a partial period after the 30-day window.

How refunds are issued

Because Paddle is our Merchant of Record, refunds are processed by Paddle and returned to your original payment method. Once approved, a refund typically settles within a few business days, depending on your bank or card issuer. Any tax Paddle collected is refunded along with the purchase.

How to request a refund

You have two easy routes:

• Use the receipt Paddle emailed you, which links to Paddle's buyer support, or visit paddle.com and reference your order.
• Or contact us with the email address you used at checkout, and we will arrange it with Paddle for you.

Fair use

The guarantee is meant for people deciding whether our software fits. We may decline a refund where there is clear abuse, such as repeated buy-and-refund cycles on the same product, or a chargeback filed instead of a simple request. If something went wrong, ask us first: a message almost always resolves it faster than a dispute.

Your statutory rights

If you are a consumer in the EU, the UK, or another region with mandatory refund or withdrawal rights, those rights apply in addition to this policy, and nothing here limits them. Our 30-day guarantee is intended to meet or exceed the common statutory cooling-off period for digital purchases.

Contact

Questions about a refund are welcome through our contact page. For the fastest path on an existing order, Paddle's buyer support can act directly on the transaction as Merchant of Record.